Copyright ©The Author(s) 2015. Published by Baishideng Publishing Group Inc. All rights reserved.
World J Clin Cases. Jun 16, 2015; 3(6): 495-498
Published online Jun 16, 2015. doi: 10.12998/wjcc.v3.i6.495
Improving efficiency and saving money in an otolaryngology urgent referral clinic
Nader Ibrahim, Jagdeep Virk, Jason George, Behrad Elmiyeh, Arvind Singh
Nader Ibrahim, Jagdeep Virk, Jason George, Department of Otolaryngology, Queen’s Hospital, Essex RM7 0AG, United Kingdom
Behrad Elmiyeh, Arvind Singh, Department of Otolaryngology, Northwick Park Hospital, Middlesex HA1 3UJ, United Kingdom
Author contributions: Ibrahim N and Virk J contributed to the data interpretation, analysis and construction of paper; George J contributed to the data collation and analysis and interpretation; Elmiyeh B and Singh A contributed to the concept design and senior authorship.
Conflict-of-interest: The author reports no conflicts of interest in this work.
Open-Access: This article is an open-access article which was selected by an in-house editor and fully peer-reviewed by external reviewers. It is distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See:
Correspondence to: Nader Ibrahim, MBBS, Bsc, Department of Otolaryngology, Queen’s Hospital, Rom Valley Way Romford, Essex RM7 0AG, United Kingdom.
Telephone: +44-1708-435000 Fax: +44-1162-585852
Received: January 5, 2015
Peer-review started: January 7, 2015
First decision: February 7, 2015
Revised: March 9, 2015
Accepted: April 8, 2015
Article in press: April 9, 2015
Published online: June 16, 2015
Core Tip

Core tip: The implementation of simple clinical guidelines, a transparent referral pathway to the ear nose and throat urgent referral clinic, and consultant led education to both juniors and referring specialties has demonstrated an improved service provision whilst being more cost effective and efficient.