Published online Jul 6, 2024. doi: 10.12998/wjcc.v12.i19.3744
Revised: April 30, 2024
Accepted: May 20, 2024
Published online: July 6, 2024
Processing time: 111 Days and 23 Hours
Core Tip: In this study, the application of a high-quality service model in surgical nursing significantly enhances patient outcomes and satisfaction. Our retrospective study comparing patients receiving the model with those receiving traditional care revealed remarkable improvements. Postoperative recovery time shortened, pain scores decreased, and hand function scores improved. Patient satisfaction scores were significantly higher in the quality service model group, indicating a superior patient experience. Additionally, patients' understanding of medical information increased, enhancing their engagement and informed decision-making. Crucially, the model also reduced postoperative complications, infection rates, and bleeding occurrences. This comprehensive approach, encompassing improved patient education, pain management, care team collaboration, and communication, represents a valuable tool in surgical nursing. Its implementation can lead to better patient outcomes, increased satisfaction, and reduced complications, ultimately enhancing the quality of surgical care.