Published online Sep 20, 2023. doi: 10.5662/wjm.v13.i4.210
Peer-review started: January 27, 2023
First decision: April 20, 2023
Revised: June 9, 2023
Accepted: July 6, 2023
Article in press: July 6, 2023
Published online: September 20, 2023
Processing time: 235 Days and 10.6 Hours
Online surveys can align with youth’s increased use of the internet and can be a mechanism for expanding youth participation in research. The utilization of mobile technologies can extend the geographical reach and promote the participation of diverse adolescent populations in health research. Using mobile technology for health research data collection can also improve data quality. However, the advantages and drawbacks of online systems used for research need to be carefully considered before utilizing such methodologies.
There are few methodology papers that describe online study processes in the same field as our study, adolescent sexual and reproductive health (SRH). These studies that describe online methodologies include an online human immunodeficiency virus (HIV) prevention study called YouthNet, an online adolescent and young adult human immunodeficiency virus study called Just/Us, and an adolescent SRH study focused on online social media recruitment called SpeakOut. However, there is a lack of research on how to specifically involve adolescents in research and the methods used to ensure diversity, keep the adolescents retained, and maintain data security.
The purpose of this study is to describe and discuss the strengths and limitations of an online system developed to recruit adolescent girls for a sexual health research study and follow them for 3 months. It aims to address the gap of methodology papers and expand the literature on online data collection process for adolescent health research.
This methodology paper examines the use of an online system to recruit and follow participants to evaluate a mobile SRH application, Health-E You/Salud iTuTM, for adolescent females attending school-based health centers (SBHCs) across the US. The paper goes into detail regarding the following methodologies for our online study: Data collection and survey processes, the electronic gift card incentive system, survey settings, data storage and security, and data monitoring.
This online recruitment and retention system enabled participant recruitment at 26 different SBHCs in seven states across the United States. Between September 2021 and June 2022, 415 adolescent girls were screened using the Qualtrics online survey platform, and 182 were eligible to participate. Participants were racially, geographically, and linguistically diverse; most of the participants (89.4%) were non-White, and 40.8% spoke Spanish. Limitations of this system included reliance on internet access (via Wi-Fi or cell service), which was not universally available or reliable, and some issues individuals outside the study discovering the survey link and completing multiple surveys.
Online systems for health research can increase the reach and diversity of study participants, reduce costs for research personnel time and travel, allow for continued study operation when in-person visits are limited (such as during the coronavirus disease 2019 pandemic), and connect youth with research using technology. The methods detailed using online surveys, online gift card distribution, and online data monitoring and tracking are new and add to the lack of methodology papers. However, there are challenges and limitations to online systems, which include limited internet access, intermittent internet connection, data security concerns, and the potential for fraudulent users. These challenges should be considered prior to using online systems for research.
This case study of an online system for health research has implications for future research. Ensuring the security of participants’ data is a top priority as is maintaining the authenticity of participants and data quality and as shown in our study, added measures are critical to safeguard the distribution of electronic gift cards. It is important for studies to continue to identify strategies that include diverse populations through online systems and consider hybrid approaches when online inclusion is not possible. Lastly, there is a need to research the online system limitations related to engagement and the connection between the researcher and participant or clinic staff.