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©The Author(s) 2024. Published by Baishideng Publishing Group Inc. All rights reserved.
World J Psychiatry. Jul 19, 2024; 14(7): 1068-1079
Published online Jul 19, 2024. doi: 10.5498/wjp.v14.i7.1068
Published online Jul 19, 2024. doi: 10.5498/wjp.v14.i7.1068
Emotional differences based on comments on doctor-patient disputes with varying levels of severity
Jing-Ru Lu, Yu-Han Wei, Xin Wang, Yu-Qing Zhang, Jia-Yi Shao, Jiang-Jie Sun, School of Health Care Management, Anhui Medical University, Hefei 230032, Anhui Province, China
Jiang-Jie Sun, School of Management, Hefei University of Technology, Hefei 230039, Anhui Province, China
Author contributions: Lu JR, Wei YH, and Sun JJ designed the research study (substantial contributions to the conception); Lu JR, Wei YH, Wang X, Zang YQ, and Shao JY collected and extracted data; Lu JR analyzed data, and interpreted the data for the work; Sun JJ provided guidance for statistical analysis and provided financial support; the authors agreed to be accountable for all aspects of the work in ensuring that questions related to the accuracy; Lu JR and Wei YH wrote the manuscript; Lu JR, Wei YH, Wang X, Zang YQ, Shao JY, and Sun JJ reviewed the manuscript; All authors have read and approved the final manuscript.
Supported by the National Natural Science Foundation of China , No. 72374005 ; Natural Science Foundation for the Higher Education Institutions of Anhui Province of China , No. 2023AH050561 ; Cultivation Programme for Young and Middle-aged Excellent Teachers in Anhui Province , No. YQZD2023021 .
Institutional review board statement: This study was a study that analyzed the contents including data of Online comments, and it was not targeting humans, and there were no expected harms or side effects; therefore, this study did not need ethical approval.
Informed consent statement: This study was a study that analyzed the contents including data of Online comments, and it was not targeting humans, and there were no expected harms or side effects; therefore, this study did not need Informed consent statement.
Conflict-of-interest statement: The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper.
Data sharing statement: The data used and/or analyzed during the current study is available from the corresponding author and/or the first author on reasonable request.
STROBE statement: The authors have read the STROBE Statement—checklist of items, and the manuscript was prepared and revised according to the STROBE Statement—checklist of items.
Open-Access: This article is an open-access article that was selected by an in-house editor and fully peer-reviewed by external reviewers. It is distributed in accordance with the Creative Commons Attribution NonCommercial (CC BY-NC 4. 0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See: Https://creativecommons.org/Licenses/by-nc/4.0/
Corresponding author: Jiang-Jie Sun, PhD, Professor, School of Health Care Management, Anhui Medical University, No. 81 Meishan Road, Hefei 230032, Anhui Province, China. sunjiangjie@ahmu.edu.cn
Received: March 28, 2024
Revised: May 14, 2024
Accepted: June 5, 2024
Published online: July 19, 2024
Processing time: 106 Days and 4.7 Hours
Revised: May 14, 2024
Accepted: June 5, 2024
Published online: July 19, 2024
Processing time: 106 Days and 4.7 Hours
Core Tip
Core Tip: This study applies sentiment analysis methods to specific instances of doctor-patient disputes and explores differences in sentiment among different levels of incidents. Sentiment analysis using a combination of manual and machine methods compensates for the lack of using a single method to some extent. This study selected emotion as an entry point to explore the factors influencing comment scores on doctor-patient dispute incidents.