Published online Aug 4, 2017. doi: 10.5492/wjccm.v6.i3.153
Peer-review started: November 15, 2016
First decision: February 15, 2017
Revised: February 23, 2017
Accepted: April 24, 2017
Article in press: April 24, 2017
Published online: August 4, 2017
Processing time: 260 Days and 5.8 Hours
Intensive care medicine remains one of the most cost-driving areas within hospitals with high personnel costs. Under the scope of limited budgets and reimbursement, realistic needs are essential to justify personnel staffing. Unfortunately, all existing staffing models are top-down calculations with a high variability in results. We present a workload-oriented model, integrating quality of care, efficiency of processes, legal, educational, controlling, local, organisational and economic aspects. In our model, the physician’s workload solely related to the intensive care unit depends on three tasks: Patient-oriented tasks, divided in basic tasks (performed in every patient) and additional tasks (necessary in patients with specific diagnostic and therapeutic requirements depending on their specific illness, only), and non patient-oriented tasks. All three tasks have to be taken into account for calculating the required number of physicians. The calculation tool further allows to determine minimal personnel staffing, distribution of calculated personnel demand regarding type of employee due to working hours per year, shift work or standby duty. This model was introduced and described first by the German Board of Anesthesiologists and the German Society of Anesthesiology and Intensive Care Medicine in 2008 and since has been implemented and updated 2012 in Germany. The modular, flexible nature of the Excel-based calculation tool should allow adaption to the respective legal and organizational demands of different countries. After 8 years of experience with this calculation, we report the generalizable key aspects which may help physicians all around the world to justify realistic workload-oriented personnel staffing needs.
Core tip: After 8 years of experience with the first calculation tool for physician staffing on intensive care units, generalizable key aspects are presented to help physicians all around the world to justify realistic personnel needs. A workload-oriented modular, flexible Excel-based calculation tool is presented, integrating quality of care, efficiency of processes, legal, educational, controlling, local, organisational and economic aspects. Staffing calculations reflect basic tasks (every patient), additional tasks (specific diagnostic and therapeutic requirements), non patient-oriented tasks, and, auxilliary calculations, such as minimal personnel staffing, distribution of personnel demand regarding type of employee due to working hours per year, shift work or standby duty.