Observational Study
Copyright ©The Author(s) 2022. Published by Baishideng Publishing Group Inc. All rights reserved.
World J Crit Care Med. Jul 9, 2022; 11(4): 255-268
Published online Jul 9, 2022. doi: 10.5492/wjccm.v11.i4.255
Development and pilot implementation of a patient-oriented discharge summary for critically Ill patients
Anmol Shahid, Bonnie Sept, Shelly Kupsch, Rebecca Brundin-Mather, Danijela Piskulic, Andrea Soo, Christopher Grant, Jeanna Parsons Leigh, Kirsten M Fiest, Henry T Stelfox
Anmol Shahid, Bonnie Sept, Shelly Kupsch, Rebecca Brundin-Mather, Andrea Soo, Christopher Grant, Jeanna Parsons Leigh, Kirsten M Fiest, Henry T Stelfox, Department of Critical Care Medicine, University of Calgary, Calgary T2N 4Z6, Alberta, Canada
Danijela Piskulic, Department of Psychiatry, Hotchkiss Brain Institute, Calgary T2N 4Z6, Alberta, Canada
Jeanna Parsons Leigh, School of Health Administration, Dalhousie University, Halifax B3H 4R2, Nova Scotia, Canada
Author contributions: Shahid A drafted the manuscript; all authors have contributed to the conception, design of this study, critically revised the manuscript and approved of the final submitted version.
Institutional review board statement: The study was conducted in accordance with the Declaration of Helsinki (1983). All methods were performed in accordance with the relevant guidelines and regulations by the University of Calgary Health Research Ethics Board, which granted institutional ethics approval for this study (18-1770). We also established a research agreement with the primary health custodian, Alberta Health Services (AHS) to permit us to conduct this study in the two identified ICUs and to access participant data via AHS health information systems.
Informed consent statement: Written informed consent was collected from all participants prior to the study enrollment.
Conflict-of-interest statement: There are no conflicts-of-interest to declare.
Data sharing statement: The dataset is available from the corresponding author at tstelfox@ucalgary.ca.
STROBE statement: The authors have read the STROBE Statement—checklist of items, and the manuscript was prepared and revised according to the STROBE Statement—checklist of items.
Open-Access: This article is an open-access article that was selected by an in-house editor and fully peer-reviewed by external reviewers. It is distributed in accordance with the Creative Commons Attribution NonCommercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See: https://creativecommons.org/Licenses/by-nc/4.0/
Corresponding author: Anmol Shahid, BSc, PhD, Postdoctoral Fellow, Department of Critical Care Medicine, University of Calgary, McCaig Tower, Ground Floor, 3260 Hospital Drive NW, Calgary T2N 4Z6, Alberta, Canada. anmol.shahid1@ucalgary.ca
Received: March 1, 2022
Peer-review started: March 1, 2022
First decision: April 13, 2022
Revised: May 6, 2022
Accepted: June 18, 2022
Article in press: June 18, 2022
Published online: July 9, 2022
Abstract
BACKGROUND

Patients leaving the intensive care unit (ICU) often experience gaps in care due to deficiencies in discharge communication, leaving them vulnerable to increased stress, adverse events, readmission to ICU, and death. To facilitate discharge communication, written summaries have been implemented to provide patients and their families with information on medications, activity and diet restrictions, follow-up appointments, symptoms to expect, and who to call if there are questions. While written discharge summaries for patients and their families are utilized frequently in surgical, rehabilitation, and pediatric settings, few have been utilized in ICU settings.

AIM

To develop an ICU specific patient-oriented discharge summary tool (PODS-ICU), and pilot test the tool to determine acceptability and feasibility.

METHODS

Patient-partners (i.e., individuals with lived experience as an ICU patient or family member of an ICU patient), ICU clinicians (i.e., physicians, nurses), and researchers met to discuss ICU patients’ specific informational needs and design the PODS-ICU through several cycles of discussion and iterative revisions. Research team nurses piloted the PODS-ICU with patient and family participants in two ICUs in Calgary, Canada. Follow-up surveys on the PODS-ICU and its impact on discharge were administered to patients, family participants, and ICU nurses.

RESULTS

Most participants felt that their discharge from the ICU was good or better (n = 13; 87.0%), and some (n = 9; 60.0%) participants reported a good understanding of why the patient was in ICU. Most participants (n = 12; 80.0%) reported that they understood ICU events and impacts on the patient’s health. While many patients and family participants indicated the PODS-ICU was informative and useful, ICU nurses reported that the PODS-ICU was “not reasonable” in their daily clinical workflow due to “time constraint”.

CONCLUSION

The PODS-ICU tool provides patients and their families with essential information as they discharge from the ICU. This tool has the potential to engage and empower patients and their families in ensuring continuity of care beyond ICU discharge. However, the PODS-ICU requires pairing with earlier discharge practices and integration with electronic clinical information systems to fit better into the clinical workflow for ICU nurses. Further refinement and testing of the PODS-ICU tool in diverse critical care settings is needed to better assess its feasibility and its effects on patient health outcomes.

Keywords: Discharge tool, Patient discharge summary, Patient communication, Family communication, Transitions in care, Intensive care unit

Core Tip: Critically ill patients face a difficult transition when moving home from an intensive care unit. In order to ease this transition, we developed and pilot tested a patient-oriented discharge summary tool that included information about medications, activity and diet restrictions, follow-up appointments, symptoms to expect, and who to call if there are questions. We found that critically ill patients and their families found the tool to be very informative. However, nurse practitioners found the discharge tool to be time consuming to complete and a poor fit into their clinical workflow. Further revision and testing of the tool is needed to better assess it’s feasibility and determine any impact it may have on patient health outcomes.