Emotional differences based on comments on doctor-patient disputes with varying levels of severity

Table 5 Example of partial results for the corresponding matrix data after commenting on the manual assignment

Serial number	Comments	Length	Positive	Negative	Anger	Disgust	Fear	Sadness	Surprise	Good	Happy	Comment score
1	Excessive people are inexplicable	5	0	2	0	2	0	0	0	0	0	-8
2	The point is, you can’t leave an emergency room unattended	7	0	0	0	0	0	0	0	0	0	0
3	What is an emergency? What is an urgent case? The family’s in a hurry, the doctor doesn’t panic	12	1	1	0	1	0	0	0	0	1	-3
4	A few doctors have some really bad attitudes	6	0	1	0	1	0	0	0	0	0	-3
5	Doctor, you have to know what an emergency is. Every second counts, understand?	14	1	0	0	0	0	0	0	1	0	5