Minireviews
Copyright ©The Author(s) 2015.
World J Clin Cases. Nov 16, 2015; 3(11): 930-934
Published online Nov 16, 2015. doi: 10.12998/wjcc.v3.i11.930
Table 2 Risks of non-action
Organizational morale
Recruitment and retention
Staff/patient satisfaction (HCAHPS)
Community reputation
Patient complaints/malpractice
Care efficiency (process flow/delays/utilization/productivity)
Poor compliance (documentation/metric based performance)
Communication gaps/medical errors/adverse events