Quality of care in patients with inflammatory bowel disease from a public health center in Brazil

Table 4 Quality of Care Through the Eyes of Patients with Inflammatory Bowel Disease questionnaire category and total care scores, and satisfaction with care in patients with inflammatory bowel disease

	IBD (n = 133)	Crohn’s disease (n = 69)	Ulcerative colitis (n = 64)	P value1
Score of QUOTE-IBD categories
Accessibility	8.31 ± 1.65	8.58 ± 1.55	8.02 ± 1.71	0.0498
Accommodation	7.83 ± 3.25	8.28 ± 2.85	7.25 ± 3.57	0.0456
Autonomy	9.37 ± 2.08	9.42 ± 1.94	9.31 ± 2.23	0.7665
Competence	8.78 ± 1.79	8.99 ± 1.69	8.56 ± 1.89	0.1734
Continuity of care	8.05 ± 2.36	8.52 ± 1.91	7.55 ± 2.69	0.0186
Courtesy	9.27 ± 1.31	9.43 ± 1.24	9.09 ± 1.37	0.1256
Cost	9.48 ± 1.93	9.64 ± 1.59	9.31 ± 2.22	0.3385
Information	8.65 ± 2.02	9.05 ± 1.63	8.22 ± 2.31	0.0189
QUOTE-IBD Total Care	8.61 ± 1.31	8.92 ± 1.16	8.27 ± 1.38	0.0042
Satisfaction according to QUOTE-IBD categories, n (%)
Accessibility	55 (41.35)	32 (46.38)	23 (35.94)	0.2219
Accommodation	86 (64.66)	49 (71.01)	37 (57.81)	0.1115
Autonomy	121 (90.98)	63 (91.30)	58 (90.63)	0.8913
Competence	87 (65.41)	49 (71.01)	38 (59.38)	0.1585
Continuity of care	66 (49.62)	38 (55.07)	28 (43.75)	0.1919
Courtesy	97 (72.93)	55 (79.71)	42 (65.63)	0.0677
Cost	123 (92.48)	65 (94.20)	58 (90.63)	0.5203
Information	81 (60.90)	49 (71.01)	32 (50.00)	0.0131
QUOTE-IBD Total Care, n (%)	69 (51.88)	44 (63.77)	25 (39.06)	0.0044

¹P value (Crohn’s disease vs ulcerative colitis).

Data are expressed as mean ± SD or frequency (proportion). Test T and Chi Square test. QUOTE-IBD: Quality of Care Through the Eyes of Patients with Inflammatory Bowel Disease; IBD: Inflammatory bowel disease.