Health care worker occupational experiences during the COVID-19 outbreak: A cross-sectional study

Table 3 Scores for each item and dimension of medical staff work experience (n = 173)

Item	Score (mean ± SD)
Presence of logistics support (e.g., catering, oxygen, equipment)	2.42 ± 0.84
Prepared for another outbreak	2.39 ± 0.83
Adequate knowledge and skills training before taking up the post	2.37 ± 0.90
Adequate nutritional support	2.36 ± 0.86
Adequate support by nursing staff	2.31 ± 0.88
Good quality sleeping environment	2.14 ± 0.95
Hospital layout conformed to nosocomial infection control requirements	2.11 ± 0.87
Support/security dimension	2.30 ± 0.74
The hospital does not have sound working systems and processes	2.05 ± 1.04
I do not know how to implement my work systems and procedures	2.02 ± 1.02
The most relevant scientific and authoritative guidance cannot be obtained in a timely manner	2.01 ± 1.03
Lack of effective communication between nurses and patients, impairing provision of high-quality care	1.98 ± 0.98
Lack of materials (i.e., protective equipment, safety I.V. cannulae, blood collection syringes)	1.95 ± 1.10
Exhaustion from dealing with media, publicity and interviews	1.93 ± 1.02
Inconsistent work guidelines and recommendations from different channels cause confusion	1.90 ± 1.02
The working environment is unfamiliar	1.88 ± 1.04
Work environment dimension	1.97 ± 0.81
Lack of personal protective equipment practice and infection prevention measures	1.81 ± 1.06
Fear of infection, uncertainty whether protection is adequate; for example, fear that masks are not tight-fitting and leak	1.69 ± 1.07
Wearing protective equipment makes it difficult to communicate with patients and blocks sound	1.42 ± 0.94
Various types of protective equipment models not known to meet protection requirements	1.40 ± 1.02
Protective equipment was uncomfortable and the work was difficult, producing difficulty breathing, sweating, poorer vision, and headache if worn for a long time	1.15 ± 1.01
The difficulty of conducting nursing procedures increased while wearing protective equipment	1.15 ± 1.05
Occupational protection dimension	1.44 ± 0.75
My family and friends did not support my work and even criticized me	2.42 ± 1.01
Working in the isolation ward left me feeling lonely and helpless	2.23 ± 0.98
I became a scapegoat for patients to vent their dissatisfaction and societal complaints	2.13 ± 1.05
Managed, argued with and received complaints from visiting family members	2.11 ± 1.04
Felt discriminated against because surrounding individuals feared infection; I felt unwelcome	2.10 ± 1.04
Exhaustion from answering telephone calls from family, friends and colleagues	1.92 ± 1.04
Collecting tedious medical history and receiving patients and visitors can be exhausting	1.92 ± 1.03
Blaming yourself for coming into contact with patients who were isolated and unable to care for their families	1.64 ± 1.17
Social relationship dimension	2.06 ± 0.80
Sense of accomplishment when patients recover and are discharged from hospital	2.79 ± 0.56
Social responsibility makes me proud	2.72 ± 0.68
Feeling appreciated by leaders and colleagues; colleagues support each other	2.31 ± 0.91
Occupational value	2.61 ± 0.59